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TheVosShop accepts order cancellation within 24 hours after payment but before items are shipped.

You are able to submit a cancellation request from the order list. TheVosShop will agree or refuse your request according to the state of your order. If the order is canceled, you will get the refund to your credit card.


We cannot accept returns because of our merchant policies.

*Please note that:

  1. There will be slight differences in the colors of pictures versus the original due to the lighting and different screen features.
  2. The material of items shall be subject to the description and real pictures in the description.
  3. Quality issues do not include thread problems.
  4. The odor issue of special fabrics will be eliminated after standing for a few days or washing with water.